Free Standard Delivery on all orders over £45

To ensure a secure transaction, all credit card information is encrypted during transmission and then stored on a secure server. Your credit card is charged only when your order is shipped and your credit card information is never reused except to issue refunds or make other required adjustments.

We hope you have a pleasant experience on Anna Lou of London. By using the Anna Lou of London web site, you signify your assent to the above policies. Please feel free to email us with any concerns or questions regarding our policies.

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Credit Card Payment Security

We take security very seriously which is why we process all payments through Secure Trading. You will be able to make payment for goods using your Credit or Debit card through SSL security encryption.

You will see the web address prefixed with "https://" which shows that all transactions are fully encrypted to industry standard High-Grade Encryption (RC4 128 bit).

When making online payments you will be transferred to Secure Trading where your card details will be held securely in an encrypted format until payment has been made. As soon as the payment has completed and your card has been debited all records of your card details will be deleted. At NO point are your card details passed to any other parties, persons or systems.

All payments are made in GB Pounds Sterling. Payments will appear on your card as Anna Lou of London.